Resume - Ankur Arora

Summary

Senior Product Manager with 13+ years of experience building large scale user centric products from 0 to 1 to N lifecycle. MBA and Engineering background. Extensive background across marketplaces, healthcare, and enterprise applications. Successfully delivered product-market fit, problem driven solutions, and data-driven strategies through rigorous prioritization and validation by experiment. Seasoned in roadmap development, metrics, cross-functional collaboration, to deliver measurable outcomes.

Skills

Product Management: MVP, Roadmap Alignment, Agile (Scrum/Kanban), Stakeholder Alignment, Go-to-Market, Build vs. Buy.

Research: Design Thinking, User research and Persona, Market research, User Insights & Analysis, Competitive Intelligence.

Data & Analytics: A/B Testing, Usability Testing, Funnel Optimization, Hypothesis Validation, OKRs, KPI, ETL, Data Visualization.

AI/ML: Natural Language Processing, LLM, Tensors, Sklearn, Evaluation, Regression, Classification, Agentic Workflow, Modeling.

Tools: Jira, Figma(Wireframing, Prototyping), AWS/GCP, Looker, Tableau, Amplitude, Python, SQL, CRM, CMS, Datadog, Postman.

Work Experience

Senior Product Manager | Field Nation | North Carolina

Jun 2023 – Present

Aligned business around a clear, compelling quality-focused product vision and roadmap, boosting annual GTV by $40M.
Conducted regular customer research for pain point and market dynamics identification, increasing work done by 18%.
Implemented LLMs and knowledge graphs for skill identification, scope clarity, and work summary and Langchain agentic workflow for assignment management, achieving a 43% improvement in job completion rates and lower backouts.
Led interactive onboarding tours, partnering with marketing and account management team on interactive onboarding tours, divided across phases and lowering support tickets by 10%, while boosting average first-week activation of 45%.
Rolled out a personalized push-notification framework (segmented triggers, candidate outreach nudges) with detailed go to market strategy, leading to a 20% lift in re-engagement and a 10% decrease in dormant high quality skilled users.
Leveraging user empathy, led agile product development for a new match (web + mobile) with dynamic filters and real-time AI inferences, raising search-to-hire efficiency by 20% and saving 5 hours/week of searches, validated by A/B testing.
Managed and prioritized the product backlog based on business and user value, led sprint planning, and facilitated agile ceremonies (daily standups, backlog grooming, sprint planning), contributing to a 20% increase in search-to-hire efficiency.

Senior Product Manager | Nomad Health | North Carolina

Jul 2022 – Jun 2023

Led AI-based candidate-matching feature from 0 - 1 leveraging profiles and actions, increasing job acceptance by 25%.
Coordinated with executive leadership to align product strategy and business needs, implementing a mobile-first strategy that increased user onboarding by 28% and maintaining a 4.6-star rating on the App Store.
Introduced 1 click/ qualified categories that boosted retention by 18% by increasing engagement and applications.
Rolled out a promoted job feature that increased high-priority jobs fill rate by 60% without affecting standard listings.

Senior Technical Product Manager | Simple Health | New York

Jan 2022 – Jun 2022

Engaged external API partners (e.g., McKesson, Surescripts) to align on security and HIPAA compliance requirements, streamlining e-prescription workflows and increasing CSAT by 20%.
Launched a refill assistant with 98% recall, achieving a 24% improvement in medication adoption & adherence.
Built HIPAA-compliant ETL pipelines, improving audit readiness by 50% and safeguarding sensitive PII and PHI patient data.

Product Manager | enGen (Highmark) | Pennsylvania

Jun 2018 – Dec 2021

Facilitated telehealth product launches with 25K+ new user signups in under 3 months, streamlining scheduling and triage.
Built “Clarity,” an ML-driven care plan based on demographics and claim history raising member follow-up rates by 10%.
Enhanced provider search, aligning with coverage, cutting missed claims by 27% and average processing time by 15%.

Software Engineer → Technical Program Manager → Sr. Product Manager, BHEL | India

Jul 2009 – Aug 2017

Developed comprehensive data focus product vision and strategy, leading the end-to-end development of 2 new products and over 30 feature upgrades in enterprise software analytics.
Introduced a mobile procurement feature with real-time inventory checks, trimming procurement cycle time by 25% and providing instant updates to cross-functional stakeholders.
Managed multiple UI modernization initiatives for enterprise analytics, raising adoption by 25% among internal teams through clearer data visualizations and responsive design.

Founder Project

Job Djinn: AI based extension to reduce search to apply time by 80% through job match, auto apply and tracking.

Certifications

Digital Product Management (Darden), AWS Solution Architect, PSPO II, PMP, Safe POPM, CFA Level III, Six Sigma Black Belt

Education

MBA, Finance & Product Management (GPA: 3.9) – University of Pittsburgh, USA (Aug 2017 – May 2019)

B.E., Electronics & Computers (GPA: 3.9) – University of Delhi, India (Aug 2005 – May 2009)

My Resume

Ankur Arora